Privacy policy

Privacy Policy

1. Introduction

ACROM GmbH (“ACROM”, “we”, “us” or “our”) respects your privacy and takes the protection of your personal data very seriously. We process your data solely on the basis of applicable laws, in particular the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

This Privacy Policy explains which personal data we collect, how we use it, and what rights you have.

2. Controller

ACROM GmbH
Wiener Straße 7, Postfach 151
2320 Schwechat
Austria
📧 Email: hello@vionring.com

3. Collection and Processing of Personal Data

We collect and process personal data when you:

  • visit our website,

  • place an order,

  • create a customer account,

  • subscribe to our newsletter,

  • contact us (e.g., by email or via a contact form).

The data processed may include:

  • name, address, email address, telephone number,

  • payment and delivery details,

  • IP address, browser information, device data,

  • information voluntarily provided (e.g., in the contact form).

We process your data exclusively for the purposes set out in this Policy.

4. Purposes of Data Processing

We use your personal data for the following purposes:

  • processing orders, payments, and deliveries,

  • customer service and responding to inquiries,

  • personalizing your shopping experience,

  • sending newsletters, offers, and information (where you have consented or are an existing customer),

  • improving our website and services (e.g., through analytics tools),

  • complying with legal obligations.

5. Disclosure to Third Parties

Your data is only shared with third parties where necessary, for example with:

  • payment service providers for processing payments,

  • shipping companies for delivering your orders,

  • IT and hosting providers (e.g., Shopify),

  • marketing and analytics partners (where you have given consent).

All partners are contractually obliged to comply with the GDPR. Your data will not be shared for advertising purposes without your consent.

6. Cookies & Tracking

Our website uses cookies and similar technologies (e.g., pixels, analytics tools) to facilitate site usage and improve our services.

You can disable cookies in your browser settings; however, some website features may not function properly if cookies are disabled.

7. Newsletter & Direct Marketing

If you subscribe to our newsletter or are an existing customer, we may send you information and offers by email or post. You can withdraw your consent at any time via the unsubscribe link in any email or by contacting hello@vionring.com.

8. Data Security

We implement technical and organizational measures to protect your data against loss, unauthorized access, and misuse. Credit card and payment data are transmitted exclusively via encrypted connections (SSL).

9. Data Retention

We store personal data only as long as necessary to fulfill the respective purposes or as required by law (e.g., statutory tax and commercial retention obligations).

10. Your Rights (GDPR)

You have the right to:

  • Access (Art. 15 GDPR) – know what data we process about you,

  • Rectification (Art. 16 GDPR) – correct inaccurate data,

  • Erasure (Art. 17 GDPR) – delete data where no retention obligations apply,

  • Restriction of processing (Art. 18 GDPR),

  • Data portability (Art. 20 GDPR),

  • Object to processing (Art. 21 GDPR),

  • Withdraw consent (Art. 7(3) GDPR) at any time.

Please send your request to hello@vionring.com.
You also have the right to lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at).

11. Children

Our services are not directed at persons under 18 years of age. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy when necessary. The version published on our website shall apply.